Shipping policy
At Stamp Embosser, we are committed to providing a smooth and transparent shopping experience—from the moment you place your order to the time it arrives at your doorstep. Below you’ll find detailed information about our shipping process, delivery timeline, and return policy.
For any questions, feel free to reach out to us at 📩 thomasqz7lbn@gmail.com.
🚚 Shipping Information
Shipping Coverage
We currently offer nationwide shipping across the country.
No hidden fees — All shipping and handling costs are clearly displayed at checkout.
Order Processing Time
Processing Time: Your custom embosser is typically crafted within 1-3 business days (Monday to Friday).
Order Cut-off Time: Orders placed before 17:00 CST (Central Standard Time) will begin processing the same business day.
Weekend Orders: Orders placed on Saturday or Sunday will be processed the next business day.
Transit & Delivery
Estimated Delivery Time: 5–7 business days (shipping time only).
Total Delivery Time: Including processing, most orders arrive within 6–9 business days.
Shipping Days: Monday through Friday.
Important Note: Delivery times are estimates and may vary due to external factors such as weather, holidays, or courier delays.
Changes & Cancellations
Once an order is placed, we begin processing it quickly to ensure fast shipping. If you need to make a change, please contact us within 1 hour of purchase at thomasqz7lbn@gmail.com.
Once production begins, we may not be able to modify the design.
If an order has already been dispatched, cancellations are no longer possible. Please refer to our Refund Policy for return options.
Change of Address
If you need to update your shipping address, please contact us within 1 hour of purchase. After this time, address changes may not be possible.
Shipping Method
We partner with reliable and trusted couriers to ensure safe and efficient delivery:
Common carriers: DHL, FedEx, and occasionally other logistics providers.
All shipments are insured. In case of damage or loss during transit, please contact us immediately.
Sustainable Packaging
We are committed to sustainability and use eco-friendly packaging materials whenever possible to reduce our environmental impact.
🔍 Order Tracking
Tracking Info: Once your order is shipped, you’ll receive an email with tracking details, including:
Carrier name
Tracking number
Track Your Order Anytime: Visit our tracking portal and enter your tracking number to view real-time status.
Need help? Our support team is here to assist with tracking or delivery questions.
📦 Missing Items or Delivery Issues
If your order arrives with missing items or shows signs of tampering:
Report the issue within 7 days of receiving your package by emailing thomasqz7lbn@gmail.com.
We’ll investigate promptly and offer a replacement or full refund as appropriate.