Disclaimer

Disclaimer for Custom-Made Products

At Custom Book Embosser, all our products are custom-made to reflect each customer’s unique preferences. Due to the handcrafted nature of these items, slight variations in design, color, and dimensions may occur and should be expected.

Please be advised of the following:

All items are made to order. As such, minor differences from the images shown on our website are normal and part of the custom creation process.

Production and delivery timelines may vary depending on the complexity of your customization request.

Return & Exchange Policy for Custom-Made Products

We take pride in the quality of our custom items. However, we understand that issues can occur and have outlined the following policy:

Eligibility: Returns or exchanges are only accepted if the item is defective, damaged on arrival, or significantly differs from the confirmed specifications.

How to Request: To initiate a return or exchange, please contact us within 30 days of receiving your order and provide clear proof of the issue (e.g., photos or videos).

Non-Returnable Items: Because each item is made to your specifications, we do not accept returns for reasons such as a change of mind or minor aesthetic variations (e.g., slight color, texture, or size differences).

Refunds & Replacements: If your item meets the return criteria, we will offer a replacement, store credit, or a refund—depending on the situation and your preference.

This policy ensures transparency while honoring the personalized nature of our products.

For any questions or concerns, feel free to reach out to us at thomasqz7lbn@gmail.com.